УДК 658.8:659.1
DOI: https://doi.org/10.36887/2415-8453-2025-3-30
JEL classification: А14; D84; D89; О10
The relevance of the article is determined by the fact that the war period requires enterprises to search for new models of economic relations, one of which is the experience economy. Its advantages lie in basing management decisions not only on official statistical information, which is perceived as rational, but also on the subjective emotional perceptions of individuals who make decisions on the development of enterprises. Such a comprehensive approach ensures the improvement of the effectiveness of management decisions based on considering both rational and emotional impressions. Therefore, the purpose of the article is to improve the definition of impressions, their properties, functions, measurement indicators and methodological approach to usage. Based on a generalization of the basic definitions of impressions, the article proposes their interpretation as ideas, images and feelings that remain in the mind of the subject and can generate a certain influence on their behavior and actions through the formation of emotions and the presence of practical experience. The main properties (characteristics) of impressions that should be considered when forming the reputation of enterprises in the process of strategizing their development are summarized: dynamism, dominance, adaptability, bias, irrationality, ambivalence and attractiveness. The content of the functions of impressions has been expanded, highlighting the following: motivational, protective, evaluative-prognostic, informational-communicative. Taking into account the practical orientation and significance of impressions for the strategy development process, their classification has been improved according to the most practically significant feature – substantive content (patriotic, ideological, sociological, psychological, cultural), according to which a system of partial indicators has been developed, which is proposed to be determined by expert methods, combining integral indicators for each type of impression into a general integral indicator of development. Based on the proposed system of impression indicators, a methodological approach to determining the reputation of enterprises as an emotional component of strategizing their development has been developed for the first time.
Keywords: impressions, impression properties, impression functions, impressions classification, methodological approach, reputation, strategizing, emotional component.
Rеferences
- Busel, V. T. (Ed.). (2005). Velykyi tlumachnyi slovnyk suchasnoi ukrainskoi movy (z dod. i dopov.) [Comprehensive explanatory dictionary of the modern Ukrainian language (with additions and supplements)]. Kyiv–Irpin: VTF “Perun”. Available at: https://archive.org/stream/velykyislovnyk/velykyislovnyk_djvu.txt.
- Karavanskyi, S. (2012). Praktychnyi slovnyk synonimiv ukrainskoi movy: blyzko 20 000 synonim. riadiv [Practical dictionary of synonyms of the Ukrainian language: about 20,000 synonymic rows] (4th ed., rev. and expanded). Lviv: BaK.
- Vikislovnyk [Wiktionary]. (n.d.). Available at: https://uk.wiktionary.org/wiki/ %D0%BE%D0%BF%D1%96%D0%BD%D1%96%D1%8F.
- Vsesvitnii slovnyk ukrainskoi movy [Worldwide dictionary of the Ukrainian language]. (n.d.). Available at: https://uk.worldwidedictionary.org.
- Varii, M. I. (2005). Zahalna psykholohiia: navch. posib. dlia stud. psykhol. i pedahoh. spetsialnostei [General psychology: A textbook for students of psychology and pedagogy specialties]. Lviv: Krai.
- Smoliar, L. (2017). Shcho take emotsiinyi intelekt i yak vin vplyvaie na zhyttia [What is emotional intelligence and how it affects life]. Available at: https://life.pravda.com.ua/health/2017/10/15/226957/.
- Mayer, J. D., & Salovey, P. (1993). The intelligence of emotional intelligence. Intelligence, 17(4), 433–442.
- Nosenko, E. L., & Kovryha, N. V. (2008). Emotsiinyi intelekt yak intehralna osobystisna vlastyvist [Emotional intelligence as an integral personality trait]. Praktychna psykholohiia i sotsialna robota, 9, 22–27.
- Stepanov, O. M. (Ed.). (2006). Psykholohichna entsyklopediia [Psychological encyclopedia]. Kyiv: Akademvydav.
- Liashch, O. P. (2013). Emotsiinyi intelekt yak predmet psykholohichnykh doslidzhen [Emotional intelligence as a subject of psychological research]. Problemy suchasnoi psykholohii, 22, 324–335.
- Mazoha, I. (2020). Analiz problemy emotsiinoho intelektu yak osobystisnoho resursu [Analysis of the problem of emotional intelligence as a personal resource]. Suchasna psykholohiia: problemy ta perspektyvy, 100–104. Available at: http://dspace.idgu.edu.ua/xmlui/bitstream/handle/123456789/1294/.
- Opanasiuk, I. V. (2013). Psykholohichna sutnist fenomenu “emotsiinyi intelekt” [The psychological essence of the phenomenon of “emotional intelligence”]. Zbirnyk nauk. prats: filosofiia, sotsiolohiia, psykholohiia, 18(1). Ivano-Frankivsk: Vyd-vo DVNZ “Prykarpat. nats. un-t im. Vasylia Stefanyka”.
- Gardner, H. (1993). Multiple intelligences: The theory in practice. New York: Basic Books.
- Mayer, J. D., & Salovey, P. (1995). Emotional intelligence and the construction and regulation of feelings. Applied and Preventive Psychology, 4, 197–208.
- Leeper, R. (1970). Cognitive learning theory. In Learning: Theories (p. 325). New York.
- Houlman, D. (2021). Emotsiinyi intelekt u biznesi [Emotional intelligence in business]. Kyiv: Vivat.
- Johnson, M., & Human, P. (2023). Vplyv brendiv. Taiemna syla neironauky v marketynhu [The influence of brands. The secret power of neuroscience in marketing]. Kyiv: Vivat.
- Bolotna, O. V. (2013). Emotsiinyi marketynh yak tekhnolohiia upravlinnia povedinkoiu spozhyvachiv [Emotional marketing as a technology of consumer behavior management]. Efektyvna ekonomika, 8. Available at: http://www.economy.nayka.com.ua/?op=1&z=2257.
- Khumarova, N. I. (Ed.). (2021). Ekonomika vrazhen i pryrodokorystuvannia: pryntsypy inkliuzyvnosti ta stalosti: monohrafiia [The experience economy and environmental management: Principles of inclusiveness and sustainability: Monograph]. Odesa: DU “IREED NANU”.
- Thaler, R. (2018). Povedinkova ekonomika. Yak emotsii vplyvaiut na ekonomichni rishennia [Behavioral economics. How emotions affect economic decisions] (S. Krykunenko, Trans.). Kyiv: Nash format.
- Yastremska, O. M., Timonin, O. M., & Timonin, K. O. (2013). Brendy promyslovykh pidpryiemstv: formuvannia ta efektyvnist vykorystannia: monohrafiia [Brands of industrial enterprises: Formation and efficiency of use: Monograph]. Kharkiv: Vyd. KhNEU.
- Yastremska, O. (2024). Vydy vrazhen ta yikh vymiriuvannia yak rezultat diialnosti pidpryiemstva [Types of impressions and their measurement as a result of enterprise activity]. In Marketynhovi ta orhanizatsiini mekhanizmy povoiennoho rozvytku haluzi hostynnosti ta turyzmu Ukrainy: Zb. tez dopovidei II Mizhnar. nauk.-prakt. konf. (Kharkiv, 26–27 lyst. 2024 r.), Part 1 (pp. 24–31). Kharkiv: Nats. tekhn. un-t “Kharkiv. politekh. in-t”. Available at: http://repository.hneu.edu.ua/handle/123456789/34722.
- Krupa, O. M. (2011). Derzhavna pidtrymka i stymuliuvannia rozvytku problemnykh rehioniv na osnovi tsilovykh prohram: avtoref. dys. kand. ekon. nauk: 08.00.05 [State support and stimulation of the development of problem regions on the basis of targeted programs: Abstract of PhD dissertation]. Kharkiv.
- Shmatkov, D., Bielikova, N., Antonenko, N., & Shelkovyj, A. (2019). Developing an environmental monitoring program based on the principles of didactic reduction. European Journal of Geography, 10(1), 99–116. Available at: https://eurogeojournal.eu/index.php/egj/article/view/65.
The article was received 15.07.2025
Quote article, APA style
Iastremska Olesia. 15.07.2025 . Impressions as a theoretical and practical basis for the enterprise reputation. The journal "Ukrainian Journal of Applied Economics and Technology". 2025 / #3. 155-159pp. https://doi.org/10.36887/2415-8453-2025-3-30
Quote article, MLA style
Iastremska Olesia. "Impressions as a theoretical and practical basis for the enterprise reputation". The journal "Ukrainian Journal of Applied Economics and Technology". 15.07.2025 . https://doi.org/10.36887/2415-8453-2025-3-30
