УДК 005.334:364-322(477)
DOI: https://doi.org/10.36887/2415-8453-2025-4-2
JEL classification: J28, L3, M12
Published: 19.12.2025
The prolonged crisis conditions triggered by the Russian invasion of Ukraine have profoundly transformed the landscape of volunteer activity and the management of civil society organizations. Under martial law, volunteer organizations have become pivotal actors in addressing humanitarian, logistical, social, and military support challenges. However, sustaining volunteer engagement and preventing burnout amid persistent uncertainty has emerged as a critical challenge for managers and leaders. This paper offers a conceptual exploration of adaptive management and leadership practices that support the long-term involvement of volunteers within crisis-driven organizations in Ukraine. Drawing on contemporary management and leadership theories, including adaptive leadership, transformational and servant leadership, and crisis management frameworks, the paper develops a multidimensional conceptual model linking organizational adaptability, motivational mechanisms, and sustained volunteer participation. It argues that effective volunteer management during wartime requires flexible decision-making, decentralized coordination, transparent communication, and a strong sense of shared purpose. Adaptive management enables organizations to adjust internal processes, redistribute resources, and realign priorities in response to rapidly evolving conditions. In contrast, adaptive leadership fosters psychological safety, collective efficacy, and moral resilience among volunteers. The proposed conceptual framework emphasizes three interrelated dimensions essential for sustaining engagement: managerial adaptability – the capacity to institutionalize learning and modify operational routines; leadership responsiveness – the ability to provide meaning, trust, and empowerment; and volunteer motivation and retention – grounded in intrinsic values of solidarity and civic responsibility rather than external incentives. By synthesizing insights from crisis management, nonprofit leadership, and volunteerism studies, this work contributes to the theoretical understanding of how civil society organizations can maintain operational continuity and human commitment during extreme disruptions. While focusing on the Ukrainian context, the conceptual implications extend to other crisis-affected regions, offering guidance for strengthening the resilience and sustainability of volunteer engagement in volatile environments.
Keywords: adaptive management, crisis leadership, volunteer engagement, volunteer management, organizational resilience, civil society organizations, wartime volunteering.
Rеferences
- Almas,, Chacón-Fuertes, F., Pérez-Muñoz, A. (2020). «Direct and Indirect Effects of Transformational Leadership on Volunteers’ Intention to Remain at Non-profit Organizations. Psychosocial Intervention. Vol. 29. No. 3. рр. 125-132. DOI: https://doi.org/10.5093/pi2020a17.
- Blyznyuk,, Sobakar, M. (2024). «Risks in Volunteer Activities during the War in Ukraine». Ukrainian Journal of Applied Economics and Technology. Vol. 9. No. 2. рр. 39-43. DOI: https://doi.org/10.36887/2415-8453-2024-2-6.
- Boichak,, McKernan, B. (2022). «Narratives of Volunteering and Social Change in Wartime Ukraine». Cultural Sociology. Vol. 18. Issue 1. рр. 48-71. DOI: https://doi.org/10.1177/17499755221127877.
- Dіulherova,, Baidarova, O. (2023). Features of the volunteer organizations management in the direction of assisting the military in conditions of war. Sociology-Social Work and Social Welfare: Regulation of Social Problems. DOI: https://doi.org/10.23939/sosrsw2023.122.
- De Clerck, T., Aelterman, N., Haerens, L., Willem, A. (2020). «Enhancing volunteers capacity in all‐volunteer nonprofit organizations: The role of volunteer leaders’ reliance on effective management processes and (de)motivating leadership». Nonprofit Management and Leadership. Vol. 31. Issue 3. рр. 481-503. DOI: https://doi.org/10.1002/nml.21444.
- Mayangzong, B., Xinyi, Z., Xu, H., Tiantian, J., Chenhao, Y., Sisi, L., Zhiruo, Z. (2023). «How serving helps leading: mediators between servant leadership and affective commitment». Frontiers in Psychology. Vol. 14. DOI: https://doi.org/10.3389/fpsyg.2023.1170490.
- Koliada,, Gonchar, I., Koliada, N. (2023). «Formation of leadership qualities in student volunteers: theoretical aspects». Social work and social education. No. 2(11). рр. 151–156. DOI: https://doi.org/10.31499/2618-0715.2(11).2023.291889.
- Kopylchak, (2023). «Analysis of approaches to change management in the process of strategic development management of youth NGOs in Ukraine». Formation of Market Economy in Ukraine. No. 49. DOI: https://doi.org/10.30970/meu.2023.49.0.4904.
- Amber, C Y Tsai, Newstead, T., Lewis, G., Swee-Hoon, C. (2023). «Leading Volunteer Motivation: How Leader Behaviour can Trigger and Fulfil Volunteers’ Motivations». VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations. Vol. 35. рр. 266-276. DOI: https://doi.org/10.1007/s11266-023-00588-6.
- Nowakowska,, Pozzi, M. (2024). «Volunteering intentions during social crises: The role of considering the welfare of others and consequences of own behavior». Acta Psychologica. Vol. 246. рр. 104289. DOI: https://doi.org/10.1016/j.actpsy.2024.104289.
- Parris,L., Welty Peachey, J. (2012). «Building a legacy of volunteers through servant leadership: A cause-related sporting event». Nonprofit Management and Leadership. Vol. 23. No. 2. рр. 259-276. DOI: https://doi.org/10.1002/nml.21047.
- Piatak,S., Carman, J.G. (2023). «Unpacking the Volunteer Experience: The Influence of Volunteer Management on Retention and Promotion of the Organization. Journal of Public and Nonprofit Affairs. Vol. 9 No. 3 (2023). рр. 1-19. DOI: https://doi.org/10.20899/jpna.9.3.1-19.
- Hromovyk, (2024). «Volunteer activity of pharmacists and its role in the conditions of Russia’s military aggression against Ukraine». Journal of Health Policy & Outcomes Research. № 1. рр. 78. DOI: https://doi.org/10.7365/jhpor.2024.1.9.
Quote article, APA style
Kanova Oleksandra, Kryvobok Kateryna, Gruzina Inna. . Adaptive management and leadership in crisis contexts: sustaining volunteer engagement in ukraine during martial law. The journal "Ukrainian Journal of Applied Economics and Technology". 2025 / #4. 17-21pp. https://doi.org/10.36887/2415-8453-2025-4-2
Quote article, MLA style
Kanova Oleksandra, Kryvobok Kateryna, Gruzina Inna. "Adaptive management and leadership in crisis contexts: sustaining volunteer engagement in ukraine during martial law". The journal "Ukrainian Journal of Applied Economics and Technology". . https://doi.org/10.36887/2415-8453-2025-4-2
