УДК: 005.7:614.2

DOI: https://doi.org/10.36887/2415-8453-2021-1-33

Anton Melnyk
PhD student, Simon Kuznets Kharkiv National University of Economics

JEL classification: I19, M12, M


Introduction. The success of any organization depends on the level of its organizational culture. Healthcare institutions are no exception, especially in the context of the COVID-19 pandemic. Organizational culture is influenced by many factors, but one of the most important components in the development of organizational culture is the staff motivation.

The purpose of the research is to analyze the relationship between the level of staff motivation and organizational culture of healthcare institutions.

Results. Healthcare institutions in Ukraine have specific features in the structure of their staff. The formation of staff is regulated at the legislative level. It was found out that the studied healthcare institutions have different structure by category, age and work experience. It is proved that the development of organizational culture depends on the level of staff motivation. The level of staff motivation in some healthcare institutions in Kharkiv has been determined. Based on the proposed approach, the level of staff motivation can be high, sufficient and low. Providing survey, the main motivators and demotivators in the work of the staff are formed. It was outlined that the main motivator is material reward. It includes salaries, regular bonuses, gifts, etc. The intangible aspects of motivation consist of good working conditions, the presence of a social package, a normal work / home ratio, respect and trust in the team, gratitude and fairness of the leader. Among the demotivators, unsatisfactory wages, unsatisfactory working conditions and a negative climate in the team were noted. For developing the organizational culture, healthcare institution should improve the motivation system based on the main motivators and by eliminating the negative influence of the demotivators.

Conclusions. Many factors influence the development of the organizational culture of healthcare institutions. Among them, staff motivation plays a significant role. Motivational measures should be based on certain motivators and demotivators of the staff of a particular healthcare institution.

Keywords: motivation, development of organizational culture, motivators, demotivators, level of motivation, healthcare institution.


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The article was received 09.01.2021